The Oppositional Board Member
I once served on a Board of Directors that had a real problem. There was a board member who clearly saw herself as a Challenger to the Chairwoman. At every meeting, she would question the decisions and opinions of the Chair…
The Unacknowledged Contract
A US manufacturing firm had a 20 year relationship with a Japanese company that was their licensee. For many years, the contract that they had between them specified a minimum royalty that was far lower than the actual targets the Japanese company had been paying them…
The Dysfunctional Meetings
I once consulted for a mid-sized company that had a challenge. The CEO wanted a team to come to an agreement about a new program but after several meetings they just couldn’t seem to get it together…
10 General Tips for Effective Cross Cultural Business Communication
As a Coach and Consultant with a specialization in cross cultural communication, I’ve been privileged to work with many clients who are working in international business. I have worked closely with Japanese and Americans in various business deals…
The Hiring Dilemma
I recently had someone ask me for advice about a tough hiring decision. This manager was hiring for a position that required a long term commitment for training and certification, so she wanted to be sure that the right person was chosen.
There was an internal candidate who was a strong contender…..
The Sensitive Issue
I once had a course participant who had a real problem. She was the supervisor at a transportation company, and she had an employee who had very bad breath. Other employees complained to her and each other about this, and worse, the employee had a public-facing position…